The problem

Kessler Works makes precision castings on three shifts. Each supervisor wrote a handover report at the end of the shift from memory, a clipboard and a dozen screens. Reports were late, uneven and rarely mentioned the small stops that added up.

What we built

A reporting agent reads the machine logs, the quality system and the photos operators take of defects, and drafts the handover in the plant's own format. The supervisor edits, signs and sends it. A second agent watches for the same defect on the same line across shifts and escalates it to engineering.

How it runs

The agent quotes the source for every number in the report. It cannot send anything on its own; a named supervisor signs every report. Engineers can ask it questions about any past shift in Teams.

Results

Reports now take six minutes. Repeat defects reach engineering three times faster, and the morning meeting starts from the same facts for everyone.