Carrier invoices arrived as PDFs, emails and photos. Now an agent reads them, matches each line to a shipment and only asks a person when the numbers disagree.

Associates spent their mornings on routine NDAs. An intake agent now reads each one against the firm's playbook and sends only the unusual clauses to a lawyer.

Front desks spent half the day on forms and phone tag. An intake agent now checks forms, books follow-ups and reminds patients in their own language.

Supervisors lost the last 45 minutes of every shift to reports. An agent now drafts them from machine logs and defect photos, and the supervisor signs off.

Where is my order, can I return this, my code does not work. A support agent now answers those in minutes and hands everything else to a person with the context attached.

A portfolio of 2,300 leases lived in scanned PDFs. An extraction agent turned every one into 22 checked fields and found rent reviews nobody had acted on.