[GLM] AI automation studio
Est. 2021 / Glasgow + Lisbon
41 agents in production
Booking builds for Q1 2027
Abstract
Sheet 01 / 04
Inbound lead agent
Trigger
Form webhook
Median run
4.8 seconds
Cost per run
$0.04
Human review
1 in 20 sampled
Running in production at
Northwind Freight / Hart & Calder / Fennel Health / Kessler Works / Lumen Supply Co. / Brightwater Property
Agents running in production today
Hours returned to client teams since 2021
Median all-in cost per task
Average score on client eval sets
Four agent types, one way of working
Each agent is built around one workflow, tested against your real cases and run with a person in the loop.
SVC-01
Intake
Invoices, contracts, claims and forms, read, checked against your rules and posted to the right system.
Extraction
Matching
Exception queue
From $18k
->
SVC-02
Service
Triage, answer and route tickets across email, chat and helpdesk, with a person on every refund.
Triage
Drafted replies
Handover
From $15k
->
SVC-03
Revenue
Qualify, enrich and route leads, book the meeting and keep the CRM honest without a weekly clean-up.
Scoring
Enrichment
Booking
From $15k
->
SVC-04
Reporting
Turn logs, tickets and spreadsheets into the report someone used to write every Friday afternoon.
Summaries
Alerts
Ask your data
From $12k
->
Numbers, not demos
Estimate, not a quote
Move the sliders to match your team. It is the same maths we use in the audit, minus the parts only your data can tell us.
Estimate only. Assumes 46 working weeks a year. We confirm the real figure in a two-week audit before you pay for a build.
Audit / Build / Run / Hand over
No discovery theatre. A fixed-fee audit, a fixed-scope build and a monthly run fee you can cancel.
01 / Weeks 0-2
Audit
We watch the work, time real cases and hand you a ranked list with the hours each agent would return.
02 / Weeks 2-8
Build
One workflow at a time, tested against an eval set of your own cases before anything goes live.
03 / Monthly
Run
We host, monitor and sample the agent's work every day, and report cost per task every month.
04 / Any time
Hand over
Your team gets the code, the eval set and a runbook. No lock-in, no licence to keep paying.
[05] From a client
Lena Hartmann / Finance Director, Northwind Freight
